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Restorative Practice is a model based on relational conversations that often seem informal but are planned in advance and structured to resolve conflict by following a scripted set of questions.  The conversations follow a script which reduces the risk that the conversation wanders off track.  The script may vary according to circumstances, such as time and availability and the location or environment in which the conversation takes place.


The Restorative Practice Model is used throughout Dominion Road School to resolve all conflict whether it be between adults or students. Restorative Practice is an intentional strategy aimed at restoring and rebuilding relationships damaged through any conflict. This practice can be used in diverse contexts including education, counselling, criminal justice, social work and organisational management.

In the education context, restorative practice encourages an engaged, collaborative approach to conflict resolution as opposed to traditional punishments.  Restorative Practice does not eliminate the need for consequences but aims to restore relationships.

The following are examples of questions which may be used to encourage self-reflection, to identify issues contributing to the situation and possible solutions.

Restorative questions for when things go wrong:

  • What happened?

  • What were you thinking of at the time?

  • What have you thought about since?

  • Who has been affected by what you have done? In what way?

  • What do you think you need to do to make things right?


Restorative questions for when someone has been hurt:

  • What do you think happened when you realised what had happened?

  • What impact has this incident had on you and others?

  • What has been the hardest thing for you?

  • What do you think needs to happen to make things right?

The Restorative Practice Model at Dominion Road School is based on the ongoing work and professional development of our staff with Margaret Thorsborne.  Click here to learn more about Margaret.

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